Please email us at hello@sugarandscoop.com if you cannot find an answer to your question.
Our lease ended in August 2025 and it seemed a good time to consider the future of refill shopping in East Herts. We are now 100% online and will deliver to your door. Refill shopping lives on!
Drop us a message when you place an order. For your first order we will use our own reusable containers from our container library. We can collect your own clean and clearly-labelled containers when we drop off your first order. We will use those next time and collect our library-containers to wash and re-use the next time we visit to deliver (and so on).
Yes, we offer a variety of organic products, these will be clearly labelled as organic.
Allergens are handled in line with guidance from Environmental Health. We have a strict hygiene regimen and we take every care to avoid cross contamination. Due to the nature of refilling, we cannot make any guarantees.
We aren't actively looking to expand our product range at the moment but please email us at hello@sugarandscoop.com to chat about this. Please note we can only stock products with the appropriate certification.
Please keep an eye on our social media for any job opportunities, we will advertise so please do not send us your CV unsolicited.